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Privacy Policy

Effective Date: Dec 2, 2024

At Hue Logics, we are dedicated to protecting the privacy and confidentiality of your personal and health-related information. This Privacy Policy explains how we collect, use, and protect the data associated with our Remote Therapeutic Monitoring (RTM) software, Okta Health, in compliance with applicable laws and regulations.

1. Information We Collect

We may collect the following types of information:

 

a. Personal Information

  • Name, email address, phone number, and other identifying details.
  • Account credentials, including usernames and encrypted passwords.

b. Health Data

  • Patient information related to RTM, including assessments, treatment plans, and progress data.
  • Functional health metrics in alignment with ICF standards.

c. Technical and Usage Data

  • Device information, including IP addresses, browser types, and operating systems.
  • Application usage patterns, session durations, and interaction logs to enhance platform functionality.

d. Communication Data

  • Messages and correspondence through Okta Health’s communication tools.
  • Feedback, support requests, and survey responses.

2. How We Use Your Information

We use the information collected for the following purposes:

 

a. Service Delivery

  • To provide access to the Okta Health platform and its features.
  • To document and manage patient cases securely and efficiently.

b. Platform Improvement

  • Analyze user behavior to enhance functionality and performance.
  • Develop new features, tools, and reporting capabilities.

c. Compliance and Security

  • Ensure compliance with data protection laws and RTM-related regulations.
  • Safeguard against unauthorized access, misuse, and breaches.

d. Communication

  • Notify users about updates, system changes, or policy modifications.
  • Respond to inquiries and provide customer support.

3. Data Sharing and Disclosure

We respect your privacy and limit sharing to the following circumstances:

 

a. Authorized Access

  • Data is accessible only to authorized healthcare professionals and administrators for patient management.

b. Third-Party Services

  • We engage trusted service providers for hosting, data storage, and analytics under strict confidentiality agreements.

c. Legal Requirements

  • We may disclose information to comply with legal obligations, such as court orders or governmental requests, or to protect the rights and safety of users.

4. Data Retention

  • Personal and health-related data are retained for as long as necessary to fulfill the purposes outlined in this policy.
  • Data may be anonymized and archived for research or statistical analysis after its primary use expires.

5. Data Security

Hue Logics implements robust security measures, including:

 

  • End-to-end encryption for data storage and transmission.
  • Secure server environments with regular penetration testing.
  • Access controls to prevent unauthorized entry.

Despite these measures, no system is entirely secure. Users are encouraged to take precautions, such as safeguarding their account credentials.

6. User Rights

As a user of Okta Health, you have the following rights:

 

  • Access: Request access to your personal data stored on our platform.
  • Correction: Update or correct inaccuracies in your information.
  • Deletion: Request the deletion of your data, subject to legal and operational requirements.
  • Objection: Opt out of non-essential data collection and marketing communications.

To exercise these rights, contact us using the details provided in Section 10.

7. Cookies and Tracking Technologies

Okta Health uses cookies and similar technologies to:

 

  • Enhance user experience by remembering preferences and settings.
  • Gather analytics data for performance monitoring.

You can manage cookie preferences through your browser settings. Disabling cookies may impact your experience on the platform.

8. Third-Party Links

The Okta Health platform may contain links to third-party websites or services. We are not responsible for their privacy practices and recommend reviewing their policies before providing any information.

9. Children’s Privacy

Okta Health is intended for use by healthcare professionals and adult patients. We do not knowingly collect data from individuals under the age of 18. If we learn that such data has been collected, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or regulatory requirements. Substantial changes will be communicated via email or a notification on the platform.

11. Contact Us

For questions or concerns regarding this policy, please contact us at:

Hue Logics
Email: [email protected]
Address: 5900 Balcones Dr. Austin, TX, 78731